Return and Refund Policy

Return Policy Validity

Our return policy is valid for 30 days. You have 30 days to return your product after you've received it. Once 30 days have passed, we unfortunately cannot accept your return anymore.

To be eligible for a return, your item must be unused and in the same condition as you received it. The product must also still be in its original packaging.

Additional non-returnable items:

Gift vouchers

Some health and personal care items

Do not return your purchase to the manufacturer.

There are certain situations where only partial refunds are granted or refunds are refused.

- Any item that is not in its original condition or has been damaged.

- Any item with missing parts for reasons not due to our fault(s).

- Any item returned more than 30 days after delivery.

- Personalised items such as certain rings and jewellery are personally customised once, on return we will therefore charge a return fee of 25%.

Refunds

Once we have approved the return, your refund will be processed and a refund will be automatically issued to your account within 14 days, using the same payment method you placed the order with.

Late or missing refunds

If you have not yet received a refund, check first with your bank account.

Then contact your credit card company, it may take some time for your refund to be officially transferred.

If you have done all this and have not yet received your refund, please contact us at info@echo-attire.com

Exchanges

Unfortunately we don't accept to exchange your items. You can always return your items and place a new order.

Shipping your return items

Boutique Name: Echo Attire

Address: Kroonwerk 32, 3862 NB, Nijkerk, Netherlands

Email: info@echo-attire.com
FAQ: Frequently Asked Questions
Tel: +31616465866

Customer service hours:
Monday to Sunday: 09:00 am to 5:00 pm

We do our best to reply to your e-mail within 1-2 days.